COMPREHENSIVE SUPPORT

Highly trained experts are providing an individual support of your product as well as being your direct point of contact. This simplifies communication, builds trust and ensures continuity.

The specially allocated Product Manager take care of all aspects of the products assigned to them. Right from the start, they are the expert point of contact for all their customer’s requests, and they manage all aspects of the product life cycle, such as:

• Document control and traceability
• Change and variant management
• Continuous improvements (CIP)
• Spare parts management and service
• Availability and obsolete part management
• ... and much more.

This enables us to take the greatest possible care in ensuring sustainable product management. The close partnership between the customer and Product Manager also saves costs and time in the event of an existing product being further developed or redesigned, as in-depth product knowledge is already available.